Privacy Policy

We respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website, Neoasion. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information: When you visit, register on our site, or make a purchase, we collect information that identifies you, including your:

1. Name
2. Email address
3. Billing and shipping addresses
4. Payment details (such as credit card information, which is processed through secure third-party payment processors)
5. Phone number

Non-Personal Information: We also gather non-personal data, which does not directly identify you. This includes:

• Browser type and version
• Device information
• IP address
• Pages visited, time on site, and other browsing data collected via cookies or other tracking technologies

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders, including shipping and handling returns.
• Send you order confirmations, updates, and customer support responses.
• Communicate promotions, new product announcements, or other marketing material (if you have opted in to receive them).
• Improve our website’s functionality, content, and security to provide you with a better user experience.
• Customize your experience by providing personalized content, offers, and recommendations based on your preferences.

3. Sharing Your Information

We may share your personal information with:

• Third-Party Service Providers: For processing payments, fulfilling orders, and analyzing site traffic. These partners are required to keep your information secure and use it only for agreed purposes.
• Compliance with Laws: We may disclose information if required by law or in response to valid requests by public authorities (such as a court or government agency).
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the relevant parties.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and other tracking technologies to:

• Recognize you on return visits and remember your preferences.
• Track your interactions on our site for analytical and marketing purposes.
• Enable essential functions like shopping cart management and account login.

You can choose to disable cookies through your browser settings. However, this may limit some functionalities on our website.

5. Data Security

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and regular security assessments. While we strive to keep your data safe, please note that no online transmission is entirely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish for us to delete your information, please contact us at contact@neoasion.site.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal information.
• Opt-out of marketing communications (you can unsubscribe by clicking the link in our emails or contacting us).
• Object to or restrict certain processing activities.

To exercise any of these rights, please email us at contact@neoasion.site.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we update the policy, we will post the revised version here with the new effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: contact@neoasion.site